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Content Strategy

by Annie Wolock | May 19, 2026 | Conversion Strategy, Marketing & Advertising, SEO, Visitor Retention

Content Strategy: the Right Content, in the Right Place, at the Right Time A great content strategy is directly tied to your customer sales cycle. Creating content aligned with your customer’s sales journey will improve sales. Content-type used at each sales...

How to Ensure Your Website Visitors Have a Better Smartphone User Experience

by Annie Wolock | Nov 19, 2021 | Visitor Retention, Web Development Strategies

Have you ever visited a website on your cellphone and thought “this site doesn’t make any sense?” You are not alone. Many companies don’t give much thought to how their websites display on mobile devices. They should. The share of Americans owning a smartphone is now...

Why a Content Marketing Strategy?

by Annie Wolock | Sep 24, 2021 | Conversion Strategy, Online Reputation Management (ORM), Visitor Retention

Does Your B2B Company Need a Content Strategy? es, if you are serious about building your credibility and online brand. To continuously improve your website results B2B (and B2C) companies should create and maintain a content marketing strategy. It’s an even...

Easing Life’s Mundane Tasks with Smart Technology and Great UX Design

by Annie Wolock | Oct 24, 2018 | Visitor Retention, Web Development Strategies

UX Design Combined with Smart Technology: It’s the Small Things The 34 floor Hyatt Regency I stayed had what I call a ‘smart elevator’ system. I wheeled my luggage to the elevator, after an extremely easy check in process. There, I did not see the standard...

Tips for Enhancing Customer Retention

by Annie Wolock | Mar 8, 2010 | Visitor Retention, Web Development Strategies

We all know that the costs of obtaining new customers can be high. While we want to continue the activities that land new and fresh business, let’s explore what we can do with our website to enhance customer retention. The best place to start our exploration is...

Why & How to Develop Personas

by Annie Wolock | Nov 30, 2009 | Marketing & Advertising, Visitor Retention, Web Development Strategies

Since I started creating websites in 1995, my mantra has always been ‘create it for the user’. At the end of the year 2009, this user centric means of designing websites is the mark of a quality site. Knowing your users is the foundation of an effective,...
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“Met with our YP lady today. She was all set to try and sell us all sorts of Internet search engine stuff, but said when she pulled the reports on the site and phone number, we were getting way more traffic than she expected. I told her it was Keystone’s doing and that we did not need her magic beans.”

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Omega Construction of Michigan

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Ann Arbor, MI 48104

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