LISTENING to the Client

The phone rings and the request is for a new web site. They know that their site, as it is now, isn’t working. It’s my responsibility to figure out exactly what is not working and how to best serve their needs. It starts by me asking lots of questions and...

Writing an Effective RFP

Writing an RFP can be a daunting task, especially if the project is something in which you have little expertise. If this is the case for you, try to collaborate with a content expert. As a web designer/developer I’ve been on both sides of the table. I’ve been a...